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Research Article | Volume 4 Issue 2 (July-Dec, 2023)
Increase Competency and Employee Engagement to Reduce Data Center Project Delays
 ,
Under a Creative Commons license
Open Access
Published
Nov. 29, 2023
Abstract
In the midst of the rapid growth of the digital economy in Indonesia, the construction of a 9.6 MW Ballard Data Center in West Java has experienced significant delays in project completion.The research was conducted within the framework of TNT project management consultancy for MS, with the main objective of uncovering practical insights to successfully address the fundamental reasons behind these delays.The study used a qualitative research approach and conducted semi-structured interviews with key stakeholders, such as project managers and commissioning agents. Interviews were conducted with a comprehensive thematic analysis to find recurring patterns and themes. This process ensures that the resulting strategy is based on detailed and complex facts of the project environment. The theme analysis is supported by a thorough examination of secondary data sources, such as PMBOK 6th Edition and relevant academic publications, to build a strong theoretical foundation for research.Thematic analysis found fundamental problems including insufficient technical capabilities, substandard project management methods, and barriers to cultural communication. By combining these discoveries, the research provides practical solutions aimed at improving the skill level of project staff, strengthening engagement, and refining communication methods. The analysis shows that these improvements are critical to align with Indonesia's digital growth path and achieve project success.
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