The Effect of Knowledge Management and Self Efficacy on Organizational Performance Through Organizational Citizenship Behavior as a Mediation Variables in pt. Puri Dproperty
This research aims to know influence knowledge management to performance organization, to understand self-efficacy to performance organization, to know citizenship behavior organization to performance organization, to learn influence knowledge management to citizenship behavior organization, to know influence self-efficacy to citizenship behavior organization, to know influence knowledge management to performance organization through citizenship behavior organization, and to know influence self-efficacy to performance organization through citizenship behavior organization. This research is applied in PT. Puri Dibya Property used 127 employees of this firm. Analysis of data used path analysis. Based on data analysis confirmed that knowledge management influences organizational performance. The value of the loading factor is 0.415. Self-efficacy affects performance organization. Organizational citizenship behavior influences performance organization significantly. Knowledge management influences citizenship behavior organization significantly. Self-efficacy influences organization citizenship behavior significantly. The value of the loading factor of influenced knowledge management to performance organization directly is 0.415. The other hand influences knowledge management to performance organization through citizenship behavior is 0.539 x 0.839 = 0.452. This indirect effect is more than the direct effect, and another hand, this indirect effect can significantly influence knowledge management to performance at 0.452-0.15 = 3.7%. In this case, citizenship behavior is an intervening variable. The value of the loading factor of influenced self-efficacy to performance organization directly is 0.556. Another hand, the influence of self-efficacy on performance organization through citizenship behavior is 0.719 x 0.839 = 0.603. This indirect effect is more than the direct effect, and other hand, this indirect effect can be a more significant influence. Self-efficacy to Performance is 0, 603-0.556 = 4.7%. In this case, citizenship behavior is an intervening variable.